FAQ
Where are you located?
Sun Valley Saunas is located in the ski resort town of Ketchum, Idaho.
How much is shipping?
We provide FREE SHIPPING on all of our products orders throughout the Continental United States.
Where do your saunas ship from?
Our suppliers are based in different places through the United States and Canada and your sauna will ship from our suppliers at those locations.
When will my sauna get here?
Most in-stock saunas arrive within 5 to 10 business days. Dundalk Leisurecraft saunas take longer. The freight carrier will call you to schedule a delivery window, and you'll get tracking as soon as your order ships. For the latest timing on a specific model, talk to our team in chat or call 855-963-5665.
Does my sauna come assembled? If not, can you assemble it?
The saunas we carry are pre-fabricated and come disassembled on pallets. They each come with instruction manuals for assembly and most of them only require a philips head screwdriver to assemble. On average it takes two people about 2-3 hours to fully assemble a sauna, although that time can vary based on the size of the sauna and your level of comfort in assembling it.
If you'd rather not assemble it yourself, we can arrange assembly nationwide through our partner, saunainstall.com. Assembly is scheduled after your sauna is delivered and inspected, and it covers assembly only, not electrical work. Ask our team for pricing on your model. See our sauna sizing guide for more on planning your space.
Do you provide financing?
Yes. You can pay over time with Shop Pay Installments or Affirm, or, if you qualify, pay with HSA/FSA funds through Truemed.* Just choose your option at checkout. See our financing page to compare them.
Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. *Truemed is for qualified customers. See terms at truemed.com/disclosures.
What kind of flooring can an indoor sauna go on?
Any flat, level surface. Many infrared saunas, including Finnmark and Dynamic models, can go on carpet. For traditional saunas it depends on whether the sauna has its own floor: floorless models are designed to sit on a hard, water-resistant floor like tile or sealed concrete. The product page notes whether a floor is included, and our sauna sizing guide covers the details.
Can I put my indoor sauna outside?
Most indoor saunas aren't built to handle rain, snow and temperature swings, so they shouldn't go outside. If you want a sauna outdoors, choose one of our outdoor saunas, which are built with weatherproof roofs and exteriors.
Can I just plug my sauna in to a standard outlet?
It depends on the sauna. Most infrared saunas plug into a standard 120V outlet, and some need a 20-amp circuit. Traditional saunas, hybrid saunas and a few larger infrared saunas need a dedicated 240V circuit installed by a licensed electrician. See our sauna electrical requirements guide for details, and check the product page for your model's exact specs.
What are the monthly electricity costs associated with running a sauna?
This depends on how much you use your sauna, but because sauna sessions typically only last for a maximum of 30-40 minutes, the cost to operate a sauna is similar to that of a washer/dryer on a monthly basis.
How hot do your saunas get?
Traditional saunas typically get up to 190° F while infrared saunas get up to 145° F.
What's the difference between an infrared sauna and a traditional sauna?
We cover the differences between the two in this blog post, but a quick answer is that an infrared sauna contains numerous infrared heaters that emit infrared rays and heat your body. Because infrared saunas don't directly heat the air within the sauna, they heat your body, they only get up to about 145° F.
Traditional saunas use either an electric heater or a wood stove to heat the air in the sauna. Sauna rocks sit directly on top of the heater or stove, and when you ladle water over the sauna rocks steam is created to humidify and further heat the sauna. Traditional saunas typically get up to about 190° F, but some people get theirs over 200° F!
