Shipping was a crap shoot. Contracted out to a company that isnt the best at communicating. However, arrived somewhat on time. Arrived in a crate, with all parts intact. Well packed. Pretty simple to install, recommend two people minimum. Directions are a bit ambiguous, but pretty easy to figure out. Overall use is excellent and use it daily!

Great service! Affordable sauna stove and smoke pipes with everything you need for installation shipped to my front door. Very timely! Thank you Sun Valley Saunas!

Works great, nice fit and easy to install

Fast shipping

Beautiful sauna. Very easy assembly. Great support from Sun Valley Saunas.

So far it seems to work well. You get a great sweat. The speakers are great. Bluetooth works well.

Great looking sauna. Gets extremely hot and our members love it.

Harvia Xenio Digital Sauna Control

Love our new sauna, thanks so much to Sun Valley Suanas for answering all our questions so quickly!

Sun Valley Saunas is the best, trusted source for sauna needs in the USA. Perhaps globally, but I can speak to the rapid interstate shipping, professional customer service with Aryanna, and high value products we received. Thank you, buy with confidence.
-Dr. Kohler

Before: Customer service is amazing. Before I purchased my sauna I had some questions and they were answered quickly and professionally. You can even call and talk with real people.
Shipping: The tracking updates and communication during shipping was wonderful. Arrived well packaged.
Getting set up: Set up definitely took two of us. The craftsmanship of the unit made for a tight fit of the pieces but we got it together. I had bit of trouble getting blue tooth to connect the first time. Again customer service was very helpful.
The sauna itself: it looks amazing! Heats up well and quickly. The Bluetooth connects perfectly every time and sounds wonderful, yet sound doesn’t travel much past the sauna . I was asking is it too loud out there for you? And hasn’t been any issues. I love the light therapy. Roomy enough for 2 but snug. I use it several times a week and love the way I end up relaxed and rejuvenated. So glad I found this sauna and this company.
Date of experience: September 22, 2023

It took solid 2 hours by one person to assemble the unit. The packaging, build quality, and delivery are all topnotch.

This is an incredible sauna and enjoying it thoroughly. 5 stars for quality and efficacy. 1 star for instruction manual and complexity to put together. Word of caution - while I highly recommend this sauna and will probably buy more , You WILL need 4 people to put it together not 2 . The instruction manual is horrible and it was very challenging to put together with 3 people. Definitely needed at least one more person and a better instruction manual. That being said - find the right people to put it together and buy this amazing unit!

Thanks. Great Sauna

If anyone is looking for an awesome product you really should consider the Huum sauna stoves and stones! I purchased two stoves from Sun Valley and everyone there was real great to work with! These Huum stove and rock combination make for super smooth steam and with the mass of rocks your sauna box does not cool down like other stoves. Growing up with wood and electric sauna’s I have to say that the Huum set up I have now is hands down the best yet! Also the controls and over all quality of the Huum products are really nice!