Product Warranties
Sun Valley Saunas and our manufacturers and suppliers stand behind the products we sell. We only sell high quality saunas that are made to last for years and years. However, if you experience defects in the workmanship or materials of the sauna you purchased each of our suppliers offers warranties on their products. And if there are any issues that the manufacturer won't cover, our Sun Valley Saunas 10 Year Warranty fills in the gaps, with the exception of consumable items like traditional sauna heater elements and sauna rocks (see below).
Sun Valley Saunas 10 Year Warranty
In addition to the warranties provided by the manufacturers and brands we represent, Sun Valley Saunas also guarantees the workmanship and parts of all saunas and products we sell (except consumables - see below) for up to ten years from the date you receive your sauna. If anything on your sauna needs to be replaced (including all wood components and electronics) we will cover the cost to replace it, or send you a replacement part, and we will cover any reasonable labor costs you incur.
Consumable products like traditional sauna heater elements and sauna rocks are not covered under warranty as these items need to be replaced every few years depending on how often you use your sauna. Infrared heaters are covered.
The Sun Valley Saunas 10 Year Warranty is included automatically with your purchase. There's nothing to register. Some manufacturers ask you to register their warranty separately; where that applies, it's noted on the brand's warranty page below.
How to File a Warranty Claim
Email us at info@sunvalleysaunas.com with:
- Your order number
- A short description of the problem
- Photos or a short video showing the issue
Our team will work with the manufacturer on your behalf and get replacement parts on the way. You can also call us at 855-963-5665.
Manufacturer Warranties
Auroom Warranty
Dundalk Leisurecraft Warranty
Finnmark Designs Warranty
Golden Designs, Maxxus Saunas and Dynamic Saunas Warranties
Harvia Warranty
Huum Warranty
Iglucraft Warranty
SaunaLife Warranty
Saunum Warranty
Scandia Warranty
Sun Home Saunas Warranty
SunRay Saunas Warranty