Products

This is a big purchase. So I took my time and did a lot of research. I asked a lot of questions and the customer service was incredible. They were very patient with me through this process, never felt pressured, and we’re very helpful with all my concerns and detailed questions They definitely know the Product and provide many options for me. After shipment, they helped with a few concerns I had. They went above and beyond, and I am very grateful.

Great addition to @ValentiPickleBall

Sauna arrived as expected and delivered well packed. Instructions were comprehensive and there were one set of lights not working, we emailed and they are shipping the part, no questions asked. All in all great experience all around

Convincing someone to workout daily as a very busy adult can seem next to impossible. Getting in the suana and relaxing 4-5x a week is much more realistic. If you’re a parent or working adult, you can relax while simultaneously taking your cardiovascular and overall health to the next level. Detoxification is important and the body has a hard time detoxing heavy metals, which is why the accumulate in our blood and tissues. You can take detoxification and your liver health to the next level. I highly recommend Sun Valley Saunas because they have high quality saunas that are made with real hemlock wood at affordable prices. We really enjoy our SunRay Southport Traditional 3-Person Indoor Sauna HL300SN and I would buy it again! Assembly is very easy. Thanks!

We absolutely love our new sauna. We use it at a minimum 4 times a week since we got it about a month ago. Some reviewers say it doesn’t get hot enough- we can’t believe how hot ours gets. We rarely let it get to the 150 degrees. It’s hot enough in the 130’s range. We love the different colored lights. The esthetic is amazing and it looks beautiful in our work out room. We often turn it on before a workout so it’s ready to go 30-40 minutes later. We put it together so fast without tools! If I had one suggestion, go up a size if you want more than one person. We got the three person and it fits my husband and I perfect. The two person would have been way too small. When I use it by myself, I’m able to put my feet up. Well worth the added cost to go bigger if you have the extra space. Highly recommend Sun Valley- I had a few questions (because I didn’t thoroughly read the directions!) and they were very responsive!

For those on the fence about buying from Sun Valley Saunas, I was in the same boat. I had been shopping for a wood burning sauna stove for a couple years before settling on a Harvia M3 from Sun Valley Sauna. My apprehension was not mostly with the brand of stove but the place of purchase, especially online. It's not like you can go to Lowes and pick up a sauna stove. I asked Wes numerous questions in chat over several instances and he always gave me an answer or was honest enough to simply say he did not know. Sun Valley communicated very well throughout the entire process from Q&A at the beginning to questions regarding specifics to shipping. Sun Valley had the best price I could find which made me cautious but it turned out the best choice I made. I don't know how big the company is but it felt like it was a smaller business where one would get more individualized attention (think hometown hardware store). The only thing I did notice was the shipping/arrival date was different than listed on website. The time of year that I ordered was near Thanksgiving so I do understand delivery companies get busy during that time. Make sure when you place an order for a stove that the delivery truck can operate at your location since this can be a fairly large product and may arrive on a pallet like mine did. Overall I was pleased enough to leave a review which I very, very, rarely do, but when a company exceeds expectations I feel it is warranted.

Shipping was a crap shoot. Contracted out to a company that isnt the best at communicating. However, arrived somewhat on time. Arrived in a crate, with all parts intact. Well packed. Pretty simple to install, recommend two people minimum. Directions are a bit ambiguous, but pretty easy to figure out. Overall use is excellent and use it daily!