Golden Designs Karlstad 6 Person Outdoor Hybrid Sauna

• 6 Person Capacity 
• 100% Natural Canadian Red Cedar Wood Interior  
• Interior reading lamp
• Touch Screen Control Panel with built in FM Radio and Bluetooth Connection 
  
• Built in Performance Speakers
• 2 stationary front tempered glass panels with glass door 
• Sand hour glass, thermometer and bucket and ladle included 
• Stainless steel hinges and handles
• Harvia 8kW Traditional Sauna Heater - Made in Finland
• 13 Full Spectrum Infrared Heaters.  4 Carbon
• Maximum temperature of 195 degrees Fahrenheit

• Exterior Dimensions: 79.2"W x 84.7"D x 88.3"H
• Interior Dimensions: 75"W x 67.2"D x 75"H
• Product Weight: 1,350 lbs. 
• Shipping Weight: 1,575 lbs. 

Below are helpful videos on how unpack and assemble your new Dynamic Infrared Sauna: 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@sunvalleysaunas.com.  

Damages:

Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos to returns@sunvalleysaunas.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

Buyer may cancel and return the goods to Seller, subject to the terms and conditions of this policy. Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy. Orders must be cancelled within 24 hours of purchase and all returns must be processed within 30 days of delivery.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

All returned goods must be in their original packaging. Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.

Shipping, Handling and Restocking Fees

All cancelled orders and/or returned goods shall be subject to the following: a) storage fees and costs associated with routing the goods; b) handling and restocking fee of 20% of the total purchase for each sauna; c) all shipping costs to and from the Seller; and d) a return merchandise authorization (RMA) number provided by Seller. Buyer’s failure to obtain the RMA number shall result in Seller not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller. 

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Match Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee. 
• Promotions such as rebates and "buy one get one free" offers are not eligible.
• The item must be in stock on the competitors website. 
• The competitor must be an online store. They may not have a physical retail location.
• The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).  
• The competitor must be an Authorized Retailer of the product in question.  
• The Price Match Guarantee includes the item price and the shipping charges. It excludes sales tax.  

If you have any questions or comments about our Price Match Guarantee please get a hold of us via our "Contact Us" page. 

Where are you located? 

Sun Valley Saunas is located in the ski resort town of Ketchum, Idaho.  

How much is shipping? 

We provide FREE SHIPPING on all of our products orders throughout the Continental United States. 

Where do your saunas ship from? 

Our suppliers are based in different places through the United States and Canada and your sauna will ship from our suppliers at those locations. 

When will my sauna get here? 

Due to the jump in popularity of at home saunas over the last year shipping times are generally longer now than they usually would be.  

Dundalk Leisurecraft: 10-15 weeks

Dynamic/Maxxus/Golden Designs: 1-2 weeks

SunRay Saunas: 1-2 weeks

Enlighten Sauna: 1-2 weeks

Does my sauna come assembled? If not, can you assemble it? 

The saunas that we carry come disassembled on pallets.  They each come with instruction manuals for assembly and most of them only require a philips head screwdriver to assemble.  On average it takes two people about 2-3 hours to fully assemble the saunas we sell, although that time can vary based on the size of the sauna and your level of comfort in assembling it.  

We do not provide assembly services at this time, but assembly is very straightforward.  

Do you provide financing? 

We have partnered with Klarna to offer financing options at checkout.  Just click on the Klarna button at checkout and follow their instructions.    

What kind of flooring can an indoor sauna go on? 

Typically anything but carpet works great.  

Can I put my indoor sauna outside? 

Most of our indoor saunas should not go outside, however, all Enlighten Saunas are indoor/outdoor and only require the installation of the peak roof to use outside.  Pretty cool! 

Can I just plug my sauna in to a standard outlet? 

It depends on the sauna.  Some of our saunas can be plugged in to a standard outlet.  Some, however, require a hardwired connection.  If you have questions about a specific sauna please do not hesitate to give us a call!

What are the monthly electricity costs associated with running a sauna? 

This depends on how much you use your sauna, but because sauna sessions typically only last for a maximum of 30-40 minutes, the cost to operate a sauna is similar to that of a washer/dryer on a monthly basis.  

How hot do your saunas get? 

Traditional saunas typically get up to 190 F while infrared saunas get up to 145 F.