SunRay Sequoia 4-Person Cedar Infrared Sauna HL400K

Comfortably seating four people, the SunRay Sequoia 4-Person Cedar Infrared Sauna HL400K uses ten carbon infrared heaters to create a smooth, evenly dispersed heat.  Includes a chromotherapy lighting system, FM Radio w/CD Player and AUX input, ergonomic backrest, and both interior and exterior control panels. 

• Exterior dimensions: 69" x 53" x 75"
• 120V, 20 Amp, 2,100 watts

• Sequoia 4-Person Cedar Infrared Sauna HL400K 
• Chromotherapy Lighting ($495 Value) 
• Air Ionizer ($195 Value) 
• Interior and Exterior Digital Controls 
• Ergonomic Backrest 
• Made from Western Canadian Red Cedar 
• 7 Year Warranty 
• FREE SHIPPING 
• 30 Day Moneyback Guarantee

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@sunvalleysaunas.com.  

Damages:

Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos to returns@sunvalleysaunas.com and we will process an insurance claim on your behalf.

Returns: 

Return Policy 

You can return any SunRay Saunas item within 30 days from the shipping date when it leaves the warehouse if the item is brand new and uninstalled. The item should be in its new and original condition (including: packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at the warehouse. Due to the high risk of damage when shipped back to the warehouse, you must package the product the same way you received it including any shrink wrap, tape and form. This will help prevent damages back to us. Damaged packages  due to poor packaging may result in a restocking fee of up to 25%.

The customer must pay all costs related to original shipping and return shipping even if shipping was free.  After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee of 15%.

Defective Products Policy

Please open and inspect all items once they arrive. You have up to 30 days from the date of delivery to notify us of any broken or defective items. If you receive a broken or defective product please call SunRay Saunas at  1-800-976-5530. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. After 30 days, any broken or defective items will be covered under the standard SunRay Saunas warranty policy. 

Cancellation Policy

Orders may be cancelled within 48 hours if the order has not been shipped yet. Most orders are normally shipped out within 24 hours. If you cancel the order after the order has been shipped out you will be charged the for the original and return shipping charges and any re-consignment fees imposed by the trucking company.

All canceled orders will be credited in the original form of payment used when the order was placed.

100% PRICE MATCH GUARANTEE

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Match Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee. 
• Promotions such as rebates and "buy one get one free" offers are not eligible.
• The item must be in stock on the competitors website. 
• The competitor must be an online store. They may not have a physical retail location.
• The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).  
• The competitor must be an Authorized Retailer of the product in question.  
• The Price Match Guarantee includes the item price and the shipping charges. It excludes sales tax.  

If you have any questions or comments about our Price Match Guarantee please get a hold of us via our "Contact Us" page.